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Guidebooks

Create beautiful digital guidebooks for your guests. A guidebook is a collection of pages that contains everything your guests need to know -- property information, house rules, WiFi details, appliance instructions, local recommendations, emergency contacts, and more. Guests access the guidebook via a simple link or QR code, with no app download required.

Key features

Rich content with branded design

Each guidebook has a full rich-text page editor where you can write formatted content with headings, lists, links, and inline images. Pages are organized in a tree structure up to 10 levels deep, giving you complete flexibility to build detailed, well-structured content.

You can brand each guidebook with your own colors -- a primary color, an accent color, and a text-on-primary color -- so the guidebook matches your property or company look.

Multi-language support (22 languages)

Guidebooks support translations in 22 languages: English, Dutch, German, French, Spanish, Italian, Portuguese, Polish, Czech, Danish, Swedish, Norwegian, Finnish, Russian, Chinese, Japanese, Korean, Turkish, Greek, Hungarian, Romanian, and Ukrainian.

You translate pages one by one using a tab-based editor. Guests see the guidebook in their preferred language automatically -- detected from their browser settings or a previous language choice.

Host info and emergency contacts

Each guidebook can include your host contact details -- name, phone number, email, and photo -- so guests always know how to reach you.

A dedicated emergency section lets you add the local emergency number, police non-emergency number, healthcare information, and specific contacts for the nearest hospital, pharmacy, and dentist. Each entry supports both a phone number and a maps link so guests can call or navigate with a single tap.

Welcome modal

You can configure an optional welcome modal -- a popup message that appears the first time a guest opens the guidebook. This is useful for a personalized greeting, a quick orientation, or important arrival notes. The welcome message supports rich text and can be translated into all 22 supported languages.

Guest experience

The published guidebook is fully responsive and works on phones, tablets, and desktops. Guests get:

  • Sidebar navigation that collapses into a mobile-friendly menu on smaller screens.
  • Dark mode toggle so guests can switch to a dark theme for comfortable reading at night.
  • Automatic language detection -- the guidebook checks for a language cookie first, then the browser's Accept-Language header, and falls back to your default language.
  • No app required -- guests simply tap a link or scan a QR code and start reading.

How guidebooks connect to other modules

Guidebooks do not exist in isolation. They connect to several other parts of hejGuide:

  • Listings -- Each guidebook is linked to a listing. The listing provides the property name, address coordinates, and photo. You can create a new listing directly during guidebook setup if you do not already have one.
  • Local Guide -- When you link your Local Guide to a guidebook, your local recommendations (restaurants, beaches, activities) appear as a dedicated section inside the guidebook, complete with category tiles, photos, and interactive maps.
  • Automated Emails -- Use the {guidebook_link} template variable in your email templates to automatically include the guidebook URL in pre-arrival emails, booking confirmations, or any other automated message. See Template Variables for the full list.

TIP

The most effective way to share your guidebook is to include {guidebook_link} in an automated pre-arrival email. This way, every guest receives the link at the right time without you needing to remember to send it manually.

How guidebooks work

Guidebooks are organized as a tree of pages. Each page has a title, a URL slug, rich-text content, an optional header image, and a FontAwesome icon. You can nest pages under other pages to create a clear structure -- for example, a "Kitchen" page nested under an "Appliances" section.

There are also three system pages that can be auto-generated: an Info page, a Nearby page (powered by the Local Guide), and an Emergency page. You control which of these appear in the guidebook navigation.

Once your guidebook is ready, you publish it and share the link or QR code with your guests. Any edits you make afterward are reflected immediately -- there is no separate re-publish step.

Getting started

  1. Create a guidebook -- Set up a new guidebook with branding, host info, emergency contacts, and navigation settings.
  2. Add and manage pages -- Build out your content with the page editor, organize the page tree, and add translations.
  3. Publish and share -- Make your guidebook live, share the link or QR code, and learn about the guest experience.

hejGuide Property Management System