Digital Check-in
The Digital Check-in module lets guests submit their information online before they arrive. Instead of collecting names, ID numbers, and signatures at the door, you send guests a link to a mobile-friendly form where they can fill everything in at their convenience.
Why use digital check-in
- Save time on arrival -- Guest details are already in hejGuide when they show up, so there is no paperwork to handle.
- Collect the information you need -- Customize the form to ask for names of all guests, ID details, nationality, estimated arrival time, vehicle registration, and more.
- Legal compliance -- Many regions require guest registration. Digital check-in helps you collect and store this information in a structured way.
- Better guest experience -- Guests can complete check-in from their phone at a time that suits them, rather than filling out forms after a long journey.
How it works
- Enable check-in for your listing in the listing settings.
- Customize the form to include the fields you need.
- Send the check-in link to your guest -- either manually from the booking page or automatically using an Automated Email with the
variable. - The guest opens the link on their phone or computer, fills in the form, and submits it.
- You receive the submitted data in hejGuide, attached to the booking.
TIP
Combine digital check-in with an automated email that sends check-in instructions a day or two before arrival. Include the variable so the guest gets a direct link to the form. See Template Variables for details.
Related
- Enabling Check-in -- Turn on digital check-in for your listings
- Form Settings -- Customize which fields appear on the check-in form
- Check-in Status -- Track whether guests have completed check-in
- Automated Emails -- Automatically send check-in links to guests
- Template Variables -- Use
in your email templates