Form Settings

The check-in form is fully customizable. You choose which fields to include, which ones are required, and how they are ordered. This lets you collect exactly the information you need -- whether that is basic guest names or detailed ID documentation for legal compliance.

Accessing form settings

1. Go to Listings in the sidebar and open the listing you want to configure.
2. Navigate to the listing's Check-in settings.
3. You will see the list of available form fields with toggles and options.

Available fields

The following fields can be added to your check-in form:

Field	Description
Guest names	Names of all guests staying (primary guest plus additional guests)
ID / Passport number	Government-issued identification number
Nationality	Guest's country of origin
Date of birth	Guest's date of birth
Arrival time	Estimated time of arrival at the property
Vehicle registration	License plate number (useful for properties with parking)
Address	Guest's home address
Phone number	Guest's contact phone number
Signature	Digital signature captured on the form
Terms and conditions	Checkbox for guests to accept your house rules or rental terms

Enabling and disabling fields

1. In the form settings, you will see each field listed with a toggle.
2. Turn a field on to include it in the check-in form.
3. Turn it off to hide it from guests.

Only enabled fields appear on the guest-facing form.

Setting required vs optional fields

For each enabled field, you can mark it as required or optional:

• Required -- The guest cannot submit the form without filling in this field. A validation message appears if they try to skip it.
• Optional -- The field is shown on the form, but the guest can leave it empty.

TIP

Keep the number of required fields reasonable. Asking for too much mandatory information can frustrate guests and lead to lower completion rates. Focus on what you truly need -- typically guest names, ID number, and arrival time.

Reordering fields

You can drag and drop fields to change the order they appear on the form:

1. Click and hold the drag handle next to a field.
2. Move it up or down to the desired position.
3. Release to drop it in place.
4. Save your changes.

The form will display fields to guests in the order you set.

Guest experience

The check-in form is designed to be mobile-friendly. Guests typically open the link on their phone, and the form adjusts to fit any screen size:

• Fields are stacked vertically for easy scrolling.
• The signature field supports finger or stylus input on touch screens.
• Large, tap-friendly buttons and inputs meet accessibility standards.

WARNING

If you enable the signature field, make sure your guests know they can sign directly on their phone screen. The form shows a signature pad area where they can draw their signature with their finger.

Different settings per listing

Each listing has its own form configuration. This means you can:

• Require vehicle registration only for listings with parking.
• Skip the ID field for listings in regions where it is not legally required.
• Add custom terms and conditions specific to each property.

Related

• Digital Check-in Overview -- Introduction to the Check-in module
• Enabling Check-in -- Turn on digital check-in for your listings
• Check-in Status -- View submitted check-in data