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Amenities

Amenities tell guests what features and facilities your property offers. Setting them accurately helps guests decide if your property is the right fit for their trip and reduces questions after booking.

Setting amenities

  1. Go to Listings and click on the listing you want to edit.
  2. Navigate to the Amenities section.
  3. Check the boxes next to each amenity your property offers.
  4. Click Save to update.

Available amenity categories

hejGuide organizes amenities into categories to make them easy to browse. Common amenities include:

Essentials

  • WiFi
  • Air conditioning
  • Heating
  • Hot water
  • Towels and linens

Kitchen

  • Full kitchen
  • Refrigerator
  • Microwave
  • Oven / Stove
  • Dishwasher
  • Coffee maker

Parking & Access

  • Free parking
  • Street parking
  • Garage
  • Elevator

Outdoor

  • Swimming pool
  • Garden
  • Terrace / Balcony
  • BBQ grill
  • Outdoor dining area

Entertainment

  • TV
  • Streaming services
  • Board games
  • Books

Safety

  • Smoke detector
  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit

Family

  • Crib / Travel cot
  • High chair
  • Baby-proofed areas

TIP

Only select amenities you actually provide. If a guest books your property expecting a feature that does not exist, it can lead to complaints and negative reviews. Being honest upfront builds trust and leads to better guest experiences.

Where amenities are displayed

Your amenity list appears in several places:

  • Listing detail page -- Guests see the full amenity list when viewing your property.
  • Guidebooks -- If you have a digital guidebook, amenities are included in the property overview.
  • Channel Manager -- When you sync your listing to platforms like Airbnb or Booking.com, amenities are mapped and published automatically.

Keeping amenities up to date

If you add or remove a feature from your property (for example, installing a pool or removing a broken dishwasher), update your amenities right away.

  1. Go to the listing's Amenities section.
  2. Check or uncheck the relevant items.
  3. Click Save.

If you use the Channel Manager, changes will sync to connected platforms during the next synchronization cycle.

WARNING

Outdated amenity lists are a common source of guest complaints. Review your amenities at the start of each season or whenever you make changes to your property.

hejGuide Property Management System