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Taxes & VAT

Configure taxes that are automatically added to booking totals. hejGuide supports two tax systems — a simple single VAT rate, or a flexible tax set with multiple tax items.

Two Tax Systems

Option 1: Single VAT Rate

The simplest option. Assign a single VAT percentage to your rate plan.

  1. Go to Rates → open your rate plan
  2. In the Tax section, select a VAT rate
  3. The percentage is applied to the booking subtotal

Example: 21% VAT on a €1,000 booking = €210 tax → €1,210 total

Option 2: Tax Sets (Multiple Taxes)

For properties that need to charge multiple taxes (VAT + tourist tax + city tax), create a tax set that groups them together.

  1. Go to RatesTax SetsNew Tax Set
  2. Add individual tax items
  3. Assign the tax set to your rate plan

Tax Item Types

Each item in a tax set has a type that determines how it's calculated:

TypeHow it worksExample
Percentage% of the booking subtotal21% VAT
Fixed per nightFlat amount × number of nights€2.50/night city tax
Fixed per person per nightFlat amount × guests × nights€1.50/person/night tourist tax
Fixed per stayOne-time flat amount€25 booking fee

Calculation Example

Booking: 5 nights, 2 guests, €150/night subtotal = €750

Tax itemTypeRateCalculationAmount
VATPercentage21%€750 × 0.21€157.50
City taxFixed per night€2.50€2.50 × 5€12.50
Tourist taxFixed per person per night€1.50€1.50 × 2 × 5€15.00
Booking feeFixed per stay€10€10 × 1€10.00
Total taxes:€195.00
Grand total:€945.00

Creating a Tax Set

  1. Go to RatesTax Sets
  2. Click New Tax Set
  3. Give it a name (e.g., "Netherlands Standard" or "Spain Tourist")
  4. Click Add Item for each tax component:
    • Set the name (e.g., "BTW", "Toeristenbelasting")
    • Choose the type (percentage, fixed per night, etc.)
    • Enter the rate/amount
  5. Drag items to reorder
  6. Click Save

TIP

Create separate tax sets for different regions if your properties are in different cities or countries with different tax rules.

Assigning Taxes to Rate Plans

  1. Open a rate plan
  2. In the Tax section, choose either:
    • A VAT rate (single percentage), OR
    • A Tax set (multiple items)
  3. Save the rate plan

WARNING

You can use either a VAT rate or a tax set on a rate plan — not both. If you need VAT plus additional taxes, create a tax set that includes the VAT as one of its items.

Managing Tax Rates

Individual VAT rates are shared across your account. To create or edit rates:

  1. Go to RatesTax Rates (or manage from the Products module)
  2. Add a new rate with a name and percentage
  3. The rate becomes available for selection in rate plans and products

hejGuide Property Management System