Availability Overrides
Availability overrides let you customize pricing and availability rules for specific dates. Use them to set special prices for holidays, local events, or peak periods -- or to adjust minimum stay requirements for certain date ranges.
When to use overrides
Overrides are useful when your standard rate plan and seasonal pricing do not cover a specific situation:
- Holiday pricing -- Set a premium rate for Christmas, New Year's Eve, Easter, or local festivals.
- Event-based pricing -- Increase rates during a major concert, sports event, or conference in your area.
- Specific date blocks -- Block individual dates that are not part of a broader seasonal pattern.
- Minimum stay adjustments -- Require a longer minimum stay during peak weekends or holidays (e.g., 3-night minimum for a holiday weekend).
How overrides work
Overrides have the highest priority in the pricing hierarchy:
- Availability overrides (highest) -- Custom prices or rules for specific dates.
- Weekend pricing -- Friday and Saturday night rates.
- Seasonal pricing -- Rates for defined date ranges.
- Base price (lowest) -- The default nightly rate.
When an override is set for a date, it replaces whatever price would normally apply from the rate plan, season, or weekend rule.
Setting an availability override
- Go to Rates in the sidebar and open the rate plan you want to edit.
- Find the Availability Overrides section (or navigate to the calendar-style pricing view).
- Click "Add Override" or click directly on the dates you want to customize.
- Set the following:
- Date range -- The start and end dates for the override.
- Custom price per night -- The special nightly rate (leave blank to keep the default rate and only change other settings).
- Minimum stay -- Override the minimum stay requirement for these dates (optional).
- Closed to arrival -- Prevent check-ins on these dates (optional).
- Closed to departure -- Prevent check-outs on these dates (optional).
- Click Save.
TIP
Use overrides sparingly for truly exceptional dates. If you find yourself creating many overrides for the same time of year, consider creating a seasonal pricing period instead -- it is easier to manage.
Examples
Holiday premium pricing
| Override | Dates | Price per night | Min stay |
|---|---|---|---|
| Christmas | Dec 23 -- Dec 27 | 250 | 3 nights |
| New Year | Dec 28 -- Jan 2 | 300 | 4 nights |
| Easter | Apr 17 -- Apr 21 | 180 | 2 nights |
Local event pricing
| Override | Dates | Price per night |
|---|---|---|
| City Marathon | Mar 14 -- Mar 16 | 200 |
| Music Festival | Jul 10 -- Jul 13 | 220 |
Removing an override
- Open the rate plan from the Rates page.
- In the Availability Overrides section, find the override you want to remove.
- Click Delete.
- The dates revert to the standard rate plan pricing (seasonal or base price).
WARNING
Overrides apply to future bookings only. If a booking was already created during an override period, changing or removing the override does not change the price on that existing booking.